Our Dynamics 365 CRM Technical Consulting service is designed to help businesses optimize, customize, and integrate Microsoft’s powerful customer relationship management (CRM) platform. We provide end-to-end consulting, development, and support to ensure your CRM aligns with business goals, streamlines operations, and enhances customer engagement.

 

Core Services

1. CRM Implementation & Customization

• Tailored setup of Dynamics 365 Sales, Customer Service, Marketing, and Field Service modules

• Custom development of workflows, automation, and business logic

• User-friendly interface modifications for enhanced usability

2. Power Apps Development & Integration

• Custom Canvas and Model-driven Power Apps development

• Integration with Dynamics 365 and external data sources

• Low-code automation and business process improvements

3. Data Migration & Integration

• Seamless data migration from legacy CRM systems

• API integration with third-party tools (ERP, eCommerce, analytics)

• Real-time data synchronization and reporting setup

4. Advanced Customization & Development

• Custom plugins, workflows, and Power Automate flows

• AI-powered analytics and insights within Dynamics 365

• Security and compliance configuration

5. Ongoing Support & Training

• Post-implementation monitoring and issue resolution

• User training programs for CRM adoption

• Performance optimization and upgrade assistance

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